With all the coverage of the Toyota recall and the 4 million + cars that are included in the recall, it is surprising to see that no one is writing about the mayhem that will be created at local Toyota and Lexus dealerships.  Consumers are fearful that their cars may cause them harm so as soon as the recall letters start to arrive, dealers will be bombarded with service appointments.

One dealer we contacted in Virginia said the Toyota database of consumers in their area showed that over 15,000 cars are included in the recall.  Now, add to that the thousands of Toyota owners that are not synchronized in the Toyota database.  How is this car dealer expected to handle regular customer service work and  a percentage of Toyota owners that will choose their dealership?

Do the math:  4,000,000 divided by 1,200 Toyota dealers = 3,333 cars per retail location.   Since this is an average, you can quickly understand that the range could easily be 1,000 – 7,000 cars at any store, at some retail locations.

Toyota Recall Service Hours

It would seem that Toyota dealers will need to extend service hours, add staff and implement new procedures to handle the service work associated with the Toyota recall.   We created this website to help consumers with information on the recall and also to have dealers tell us how they plan to handle the flood of service requests.

If any Toyota dealers are reading to post, please tell us what you are doing to handle the workload.  If you are a consumer who have called your local Toyota dealer, let us know what they have offered you to get your car serviced in a timely manner.

Please pass the word that our Toyota Recall website is here to help consumers during this important period of Toyota car ownership.

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