Toyota Avalon Recall Affects 400,000 Cars

toyota avalon recall
Toyota announced on July 28, 2010 another recall for specific Toyota Avalon vehicles.  The recall is not gaining the national headlines of past recalls so the news media must be considering this old news.

Toyota Avalon customers in the year affected by this recall should contact their local Toyota dealer.  If owners of Avalon’s would like to send a local Toyota dealer a recall service question, they can use the form on this website.

Toyota in their official press release said that it intends to conduct a voluntary safety recall involving approximately 373,000 2000-2004 Model Year Toyota Avalon cars sold in the United States to address the possibility that the vehicle’s steering lock bar could break under certain conditions. No other Toyota or Lexus vehicles are involved in this recall.

This action follows an announcement made by Toyota Motor Corporation in Japan on July 29, 2010.

Because of improper casting of the steering lock bar, which is a component of the steering interlock system, there is a possibility that a minute crack may develop on the surface. Such a crack may expand over a long period of repeated lock and unlock operations, and eventually the lock bar could break. If this occurs, the interlock system may become difficult to unlock when stationary.

If the vehicle while being driven is steered to the right with sufficient lateral acceleration, a broken and loose lock bar may move toward the steering shaft. If the engagement hole in the shaft happens to line up at the specific time the broken lock bar has moved, this could cause the steering wheel lock bar to engage, locking the steering wheel, and increasing the risk of a crash.

Steve St. Angelo, Toyota chief quality officer for North America, said, “Toyota is continuing to work diligently to address safety issues wherever they arise and to strengthen our global quality assurance operations so that Toyota owners can be confident in the safety of their vehicles.”

As part of the recall, Toyota will replace the steering column bracket on involved vehicles, a procedure that takes about two hours to complete depending on the dealer’s schedule. Toyota will notify owners by first class mail beginning in late August 2010 to bring their vehicles to their local Toyota dealer for replacement of the steering column bracket at no charge to the customer.

Detailed information and answers to questions are available to customers at www.toyota.com/recall and at the Toyota Customer Experience Center at 1-800-331-4331.


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