Q&A Page

If you have a question about any current Toyota recall matter, you can ask your question below or read what other consumers are saying.  You can also read the Official Toyota Q&A document  posted on this site.

You can also call the official Toyota Customer Experience Center at 1-800-331-4331 or Lexus Customer Assistance at 1-800-255-3987.

Ask Your Question Below or Read What Consumers Are Saying

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102 Responses to “Q&A Page

  1. Joe Redmond says:

    I find it amazing that Toyota has spent time and money to send new information regarding the use of 0/20 motor oil in the 2010 Prius but to date I have yet to receive any information from Toyota regarding the recall on my car and what steps I should take.

    This is great information for the media outlets since engine oil is now more important to Toyota than recall information.

  2. Help Desk says:

    @Darlene
    You would have to ask National if they have taken all their inventory through the recall process.