Your browser does not support inline frames or is currently configured not to display inline frames.
Q&A Page
If you have a question about any current Toyota recall matter, you can ask your question below or read what other consumers are saying. You can also read the Official Toyota Q&A document posted on this site.
You can also call the official Toyota Customer Experience Center at 1-800-331-4331 or Lexus Customer Assistance at 1-800-255-3987.
Ask Your Question Below or Read What Consumers Are Saying
Leave a Reply
114 Responses to “Q&A Page”
Copyright © 2010 CarDealerSale.com
Automotive News | Automotive SEO | Automotive Advertising | Car Dealer Advertising | Automotive Microsites
my daughter has 2005 toyota hylander she has had a problem with the climate control censor,we have talked to alot of machanics and they say they have to replace them quite often.it is about an 800.00 dollar job.is there a chance there would or should be a recall for this. Thank you deborah polin 36 sarah st randolph ma 02368 781-963-4144 email address is stclair52@comcast.net
toyota has a promotion 36 momth lease on corolla 2010 $149 mo & camry 2011 $ 219 mo. r they safe ?
Received recall letter concerning floor mats awhile ago but no follow up from toyota. I also read where my 2009 was on a recall for accelator pedal problem, why wasn’t I informed of that ?
Mr. Bucci
We have a 2003 Toyota Camry is this included in the recall?
I ordered a Toyoto Highlander back in November, 2009. It arrived at the dealership about 2 weeks ago. Since that time, I have simply asked (due to the gas pedal problem Toyoto has been having,and considering the time frame of my order and delivery), for a written statement that my vehicle doesnot have the gas pedal problem or that it has been fixed. It has been very difficult acquiring the written statement. I would like to take possession of the vehicle as soon as possible, but can’t seem to get the reassurance need. The dealer sent me form indicating that my VIN “No information found” but that is too vague. What can I do?
Dealership: Fitzgerald’s Lakeforest Toyota
907 North Frederick Avenue
Gaithersburg, MD 20879
General Manager: Phil Formichelli, (301) 670-4800
I thought I’d read that Toyota sent out some incentive money to dealerships to help off set the cost to repair recalls, and to show their customers that they care about them, like a fuel fill up or to wash/vacuum their car.
Good business sense at least. Are their other’s who have heard this?
I thought I’d read that Toyota sent out some incentive money to dealerships to help off set the cost to repair recalls, and to show their customers that they care about them, like a fuel fill up or to wash/vacuum their car.
Good business sense at least.
Toyota Customer Service has simply stopped answering the phone. Similarly if you bring your car to a dealer and now note an electrical problem of any sort they simply will not keep a record of it that can be referenced. Has anyone else seen this issue?….. and finally they will send you to a customer service representative who simply is unavailable or will not talk to you. Toyota….shame on you…they should close you down starting with you local dealers.
What is the address to send a letter about an incident of accelator speedup? I have called the Customer Service number dozens of times and only get a recording.
We have a 2008 Lexus ES350 and have had no issues whatsoever. Nonetheless, I have had the recall work done to the car. We now have just over 20K miles on it. My question is this:
1. Is there a certain mileage point between which the rapid acceleration has been noted to happen ?
2. Has Toyota or Lexus initiated any type of buy back plan for their vehicles ?
I know Toyota has been having difficulty pinpointing the problem. I had a similar issue 30 years ago with a chevy impala. It turned out to be an issue with the cruise control engaging by itself. just thought I’d mention it to see if toyota looked at that as a possible cause.
If the brake/throttle override is activated is there any way to resume normal driving without coasting to a stop and restarting the engine?
I find it amazing that Toyota has spent time and money to send new information regarding the use of 0/20 motor oil in the 2010 Prius but to date I have yet to receive any information from Toyota regarding the recall on my car and what steps I should take.
This is great information for the media outlets since engine oil is now more important to Toyota than recall information.
@Darlene
You would have to ask National if they have taken all their inventory through the recall process.