Comments on: Q&A Page

By: Doug Bogstie

Doug Bogstie — Fri, 19 Feb 2010 07:31:05 +0000

Tired about hearing about Toyota recalls. I would like to know why the meadia is making such a big deal about Toyota recalls. I have owned Toyotas for years and they have been almost trouble free. I have had two Toyota’s recalled over the years, one was a T100 truck recalled after seven years to change a gasket. The other was on my tundra witch I got in 2000 and now in 2010 they want to check for some rust that might cause some damage. That is what I call good service. Over the past few years the north american car manufactures have had all kinds of recalles witch you might hear on the news or you might not. And if you do hear it on the news you don’t hear it day after day. Now I ask why the big deal with Toyota recalls? Sounds like propaganda to me. Doug

By: Arthur

Arthur — Wed, 17 Feb 2010 12:24:24 +0000

I bought a Siena van and found the hinge of driver side doors was broken inside the door. When I drove to the dealer, they told me they would repair it free of charge because this defect was existing before delivery. I lived in Japan over 10 years and now in Canada. I will not buy any Toyota cars in future. My friends, relatives, alumni, all one if consulting me before buying a car, will not buy Toyota cars forever. This is just because I loved Toyota and it betrayed me. Toyota should have let us know this problem when we go to the dealer for normal maitenance. If Toyota want to cheated us, actually Toyota is ruining itself.

By: admin

admin — Wed, 17 Feb 2010 02:45:16 +0000

@Mike

Regarding your Solara, it does not appear on the official press release which you can read here http://www.toyotarecall.org/official-press-release/press-release-february-1-2010/

If you are still concerned, you can call Toyota directly.

By: admin

admin — Wed, 17 Feb 2010 02:43:38 +0000

@R Tepper
Toyota says that they will be mailing out letters to all cars included in the recall but there is no guarantee that you will get the letter if your address is not correct in their database. I would call the Toyota hotline to confirm that your VIN#’s are in their database with the correct mailing address.

By: R. Tepper

R. Tepper — Tue, 16 Feb 2010 15:27:30 +0000

When will my 2008 Camry and my 2009 Corolla be called in and fixed. Are the fixes going to fix the real problem???? How long do I have to drive these cars before they will fixed and why must I risk my family’s lives while I wait?

By: albin

albin — Tue, 16 Feb 2010 06:59:34 +0000

my car is toyota yaris 2006 model in ireland.i have problem with my gear,i have this problem when i bought this car itself.i am afraid is this problem related to current issues.

By: Mike

Mike — Mon, 15 Feb 2010 22:22:05 +0000

Is the 2008 Solara recalled??

By: Nicolette pAY

Nicolette pAY — Tue, 09 Feb 2010 16:39:50 +0000

I have a Toyota Aygo purchased in 2008 VIN JTDKG18C10N276604

Is my car affected by recent events. I have not noticed anything strange whilst driving it.

Thanks you for your cooperation.

By: Help Desk

Help Desk — Tue, 09 Feb 2010 12:26:39 +0000

@Steve Davies
I would call the Toyota Customer Experience hotline at 1-800-331-4331.

By: Help Desk

Help Desk — Tue, 09 Feb 2010 12:25:27 +0000

@Richard
The official recall announcement which is posted on this website under press releases only names the 2010 Toyota Prius in this recall.

By: Bingo

Bingo — Mon, 08 Feb 2010 15:44:54 +0000

Why doesn’t Toyota tell consumers some defensive measures/maneuvers in stopping a vehicle when the accelerator sticks. Such as applying the emergency brake in unison with turning the engine/key off then turning the key back to the on position to muscle the steering and bringing the car to a halt, or down shifting to second and low even with automatics.

I understand the emergency brake will fail burn out eventually. I understand the risk of turning the ignition off to turn off the engine and locking the steering column, plus any steering/control you might have left after shutting the engine off and putting the key back into to the on position to unlock the steering column.

Now in down shifting the transmission would it blow the engine or transmission thus at least disabling acceleration. A better chance/odds of surviving rather than receiving the fate of the off duty police officer and his family(RIP).

I once had a truck I took into my regular mechanic, an 1986 with a carburetor. A buddy of mine was following me with it when he flashed his lights for me to stop. He said the gas pedal was sticking. Without looking under the hood because it was only 3 miles back to the shop I started driving it back. Sure enough the pedal stuck and after several attempts at slamming the gas pedal it wouldn’t release. Luckily I was on a straight road, no hills, hardly any traffic but no shoulder to pull off. I turned the key off shut down the engine an quickly turned the key back on and was able to muscle the truck into a 90 degree turn on to a side road between 30 and 35 MPH. Popped the hood to find out the mechanic hadn’t tie rapped a line out of the way and it got hung up on the accelerator arm. Needless to say I never used that mechanic again.

One might think Toyota wouldn’t want to offer any of the above suggestions due to further legalities, but what’s better a chance of survival and injury or death. The accelerator could stick, also, taking it in to the dealer. One death is one to many.

Now I’m not suggesting the above is a solution to anyone caught up with an accelerator problem, such as Toyota’s, since I’m by no means an expert. Just wondering if there’s any experts out there to help?

By: Richard

Richard — Mon, 08 Feb 2010 10:49:50 +0000

Hello

I have a Prius, registered Oct 2009 – MV59 WOX. Is it on the recall list for the braking issue?

regards

Richard

By: Steve Davies

Steve Davies — Sun, 07 Feb 2010 16:00:00 +0000

Hello

I’m seeking some advice/information. I have a Toyota Avensis T2 5dr 2.0 UK 58.

The problem I’m having may or may not be to do with the accelerator, but you can imagine with all the news I’m starting to wonder…

I’m not experiencing any of the jumps, or surges that people are reporting, but when I take my foot off the accelerator, the car does slow down, but then as it does, it’s as if the engine itself carries on driving the car forward. As if the engine is creating it’s own momentum, even though, I’m not pressing the gas pedal. So I’ll approach a roundabout, take my foot off the pedal, the car will slow down to a certain point and then the engine itself sort of creates the power to take the car round the roundabout; if I don’t de-clutch the car would carry on going without my having to press the gas. Is this the pedeal problem, or is it something else? Apolgies for the non-technical explanation – I don’t really understand cars.

Thanks

By: Rob Joy

Rob Joy — Sun, 07 Feb 2010 08:49:27 +0000

I have a Toyota Avensis T3-S 2.0 D-4D 2005 April registered vehicle. The vehicle reg is FG05 HLZ, VEN number SB1DW56L20E.
Please can you confirm if this vehicle is a effected by the curren recall ?

By: olana

olana — Sun, 07 Feb 2010 04:21:14 +0000

I am about to purchase a 2003 toyota Rav4 extreme aca21r. Is this vehicle affected by the recall?

By: Help Desk

Help Desk — Sat, 06 Feb 2010 11:33:32 +0000

@Richard,
According to the latest press release that year is not included, see this article: http://www.toyotarecall.org/official-press-release/press-release-february-5th/

By: Richard

Richard — Sat, 06 Feb 2010 04:18:52 +0000

Sirs is my 2005 Matrix on the recall list? Thank You

By: Help Desk

Help Desk — Fri, 05 Feb 2010 05:34:38 +0000

@Beverly
Did you check that the Toyota database had your correct mailing address in their system so that the letter could be mailed?

By: Beverly Laves

Beverly Laves — Fri, 05 Feb 2010 04:24:50 +0000

I have a 2007 Camry and spoke with the service manager of Toyota of Richardson and was told that I would receive a letter about the recall. My car did a “run-away” the first year I had it. I have not heard from the service manager or Toyota. When will this problem be fixed? It seems there is a lack of concern or follow-up
on what I was told. How long should I be waiting to get my car fixed?

By: Help Desk

Help Desk — Thu, 04 Feb 2010 16:16:30 +0000

@Ruby
If your vehicle is not in the recall list, contact the NHTSA and register the accident to be investigated. The recall list may grow as this problem gets wider scrutiny.

By: Help Desk

Help Desk — Thu, 04 Feb 2010 16:14:54 +0000

@Elly
For now, older models are not included on the recall.

By: Marli

Marli — Wed, 03 Feb 2010 18:36:21 +0000

I purchased an 09′ Corolla after having extensive back surgery and could no longer get easily in and out of my Scion TC. I purchased the Corolla because the Toyota line was supposed to be sooo safe. In researching the recall I noticed that this pedal assembly has been in use for at least 5 yrs on some models. I ask how it could take such a safety minded company so long to admit there was a problem??? I traded-in the Corolla yesterday. Value on the Corolla is dropping daily and it’s only a year old, unbelievable.. I’m 100% disabled and really couldn’t afford to but I asked myself is it worth the risk? Could I live with myself if I ran over and killed an innocent? The trade in value on my Corolla was only half of what I had left remaining owed, but with rebates and a discount for trading out of the Toyota, I barely escaped a negative equity situation. I personally don’t feel a shim on the accelerator mounting bracket will fix the issue. I would like to see the research that was done to rule out the ECM computer………

By: Elly Lyons

Elly Lyons — Wed, 03 Feb 2010 18:10:10 +0000

I have a 1998 corola and ’99 camary. Should I be worried and have them checked or is the recall only for the later models

By: JOHN NERO

JOHN NERO — Wed, 03 Feb 2010 17:44:58 +0000

I PURCHASED A 2008 TOYOTA TUNDRA FROM AL HENDRICKSON TOYOTA IN COCO NUT CREEK FLORIDA . NOT SOON AFTER I NOTICED MY GAS PEDAL AS BEING VERY SENSITIVE TO A POINT WHERE I WOULD NOT LET ANYONE DRIVE THIS VEHICLE. I TOOK THE VEHICLE BACK FOR AN INSPECTION AND THEY TOLD ME THERE WAS NOTHING WRONG AND THAT MY VEHICLE WAS “MADE FOR RACING”.. OF COURSE THIS IS NOT WHY I PURCHASED THE VEHICLE.. AS TIME WHEN ON I BECAME MORE AND MORE CONCERNED IT BECAME VERY AGGRAVATING.. TOOK THE VEHICLE BACK TO AL HENDRICKSON AND EXPLAINED I WAS NOT COMFORTABLE DRIVING THE VEHICLE NO LONGER.. THEY EXPLAINED AFTER LOOKING AT HTE VEHICLE AGAIN TO BE PATIENT. THAT “THERE WILL BE SOMETHING COMING OUT ABOUT THIS” I WAITED UNTIL MY NEXT OIL CHANGE AND TOOK MY VEHICLE TO ANOTHER DEALRSHIP[ DELRAY TOYOTA]AND OF COURSE I EXPLIANED MY PROBLEM BUT THEY ALSO FOUND NOTHING WRONG .. NOW I FEEL ONE BIG HUGE COVERUP… I DONT EVEN WANT TO DRIVE THIS VEHICLE HELP ME OUT

By: RUBY

RUBY — Wed, 03 Feb 2010 16:26:10 +0000

TWO WEEKS AGO MY GAS PEDAL STUCK AND CAUSED ME TO GO OVER A MONTAIN AND TOTALED MY CAR. THE NEXT DAY THE RECALL WAS ANNOUNCED. I HAD A 2002 RAVA4.COULD THIS BE ANYWAY CONNECTED?

By: Peg von Rohr

Peg von Rohr — Wed, 03 Feb 2010 15:31:26 +0000

Is there a recall on ’05 sienna LE

By: Help Desk

Help Desk — Tue, 02 Feb 2010 03:16:37 +0000

@Ervin
I would take your car to a local Toyota repair center to have the car checked. I would also contact the Toyota Customer Care Center to report your specific problem.

By: Help Desk

Help Desk — Tue, 02 Feb 2010 03:14:50 +0000

@All
Tell us what you think of Jim Lentz’s video to Toyota owners that we just posted here:
http://www.toyotarecall.org/20100202-toyota-recall-video-jim-lentz/

By: Nicholas Wozniak

Nicholas Wozniak — Mon, 01 Feb 2010 21:42:14 +0000

It seems at this time Toyota plans to repair faulty gas pedals.What if Iwant mine replaced with one that has been working properly,since this repair has not been time tested?How am I to know how long it will last?

By: ervin eslinger

ervin eslinger — Mon, 01 Feb 2010 18:11:16 +0000

I own a 2003 Matrix. My gas petal got stuck as I was aproaching a major highway in 2004. I was able to get it unstuck by alternating hitting the brakes and tapping the gas. I didn’t realize that it was the gas petal that got stuck by itself and assumed either the mat interfered or a rock or something got stuck. Now it is obvious that it was poor quality on your part. Why is it not on the recall list? Just how much danger am I in that it will happen again and maybe cause someone to be injured or killed? Please respond to this as soon as you can. I am afraid to drive it or worse, allow my wife to drive it after I saw what was happening.

By: Joseph Hughes

Joseph Hughes — Mon, 01 Feb 2010 16:05:45 +0000

I have had two instances of sudden excelleration while parked in my 2005 Toyota Tacoma. I notified the Dealer in each case and they implied that I caused the problem. Why isn’t my truck listed for recall? I plan to take my truck to the local dealer and ask him to identify the maker of the gas pedal mechanism. If I have a CTS gas pedal, I will requst the Dealer to replace it. If he refuses, I will sell the car and never buy another Toyota.

By: Gail Primmer

Gail Primmer — Sun, 31 Jan 2010 19:53:20 +0000

Does the recall involve the 2003 Highlander,because the emergenice brake cables seizedup.

By: Help Desk

Help Desk — Sat, 30 Jan 2010 23:09:02 +0000

Toyota creates special landing page for recall information: http://www.toyota.com/recall/

By: anita

anita — Fri, 29 Jan 2010 21:32:27 +0000

is this wider spread than they are letting on. I have a yaris sr 58 plate my accelorator as stuck a few times. Once when i was coming up to a roundabout and attempted to go down my gears i totally took my foot off the accelorator and nothing happened. I only managed to slow when i put my foot slowly on the brake. this happened a while ago but i still have a vivid picture of it in my mind. It has happened a few times since but nowhere near as severe. My partneer convinced me that i must have had something stuck under my accelorator when i told him what had happened even though there was nothing on the floor.

By: Margaret

Margaret — Fri, 29 Jan 2010 18:35:02 +0000

The BBC said that the Yiaris was included but the website does not include it. Can you clarify please. Mine’s a 55 plate and used for carrying two small children.

By: Margaret

Margaret — Fri, 29 Jan 2010 18:33:10 +0000

The BBC said that the Yiaris was included but the website does not include it. Can you clarify please. Mine’s a 55 plate

By: Help Desk

Help Desk — Thu, 28 Jan 2010 23:22:01 +0000

@Ted
Self inspection is not recommended. If your car year and model are involved in the recall, you should be having the car checked by an authorized Toyota service center.

By: james e mclaughlin

james e mclaughlin — Thu, 28 Jan 2010 18:44:40 +0000

we have a 2009 avalon. what are we to do for transportation while we wait for inspection?

By: Ted Felton

Ted Felton — Thu, 28 Jan 2010 18:26:48 +0000

I just looked at my 2008 Avalon Ltd. accelerator pedal and there isn’t anything on the pedal where the circle indicates there should be “Toyota CTS.” It’s blank. So, what does that mean?

By: Help Desk

Help Desk — Thu, 28 Jan 2010 07:40:16 +0000

Toyota posts answers regarding the recall: http://www.toyotarecall.org/20100128-toyota-recall-answers/

By: D Jobe

D Jobe — Thu, 28 Jan 2010 01:28:44 +0000

My 2007 Toyota Tacoma was included in the recall in November 2009.
Why is the Tacoma NOT included in the suspended vehicle list relased this month?

By: Matt Small

Matt Small — Wed, 27 Jan 2010 23:58:46 +0000

I have a 2010 Camry SE with the sport pedals. Are these pedals part of the recall?

By: Rich Cohen

Rich Cohen — Wed, 27 Jan 2010 22:10:51 +0000

I have a leased 2008 Camry and plan on getting another car tomorrow. I’m not willing to get ANY another car from Toyota. My and my family’s lives are not worth it. In the interest of public safety, none of these cars should even be on the road.

The question is whether Toyota is going to do the right thing and allow people out of their contract or is it still going to stonewall everyone and claim that they’re going to work it out. Sorry, it’s much too late for that.

By: Help Desk

Help Desk — Wed, 27 Jan 2010 22:01:47 +0000

@All
We have contacted a number of Toyota dealers and the consensus is that all were surprised when the email came yesterday that sales and production would be stopped on 8 models. Today, Toyota dealers are truly scrambling to come up with a local PR and damage control plan.

By: Help Desk

Help Desk — Wed, 27 Jan 2010 22:00:02 +0000

@Joann
You are alone in your concerns about owning a car that may not be safe. Toyota in their public statements have said that they are taking this seriously. Toyota will need to check all cars involved in the recall to ensure that they are safe. If they do that, you most likely would not be able to walk away from a lease because recalls happen all the time. This one is just particularly frightening and there is a concern about how long it will take to fix 4 million cars.

By: Help Desk

Help Desk — Wed, 27 Jan 2010 21:57:07 +0000

@Amy
I would call the Toyota Customer Satisfaction numbers about the Japan built cars since the press releases and documents that we have read do do make this distinction. You can contact the Toyota Customer Experience Center at 1-800-331-4331

By: Amy Fisher

Amy Fisher — Wed, 27 Jan 2010 21:23:48 +0000

We just leased a 2010 Rav 4. I found out from the service department at our dealership, that the recall for the acceleration problem is not involving cars built in Japan. If the vin number begins with JT it was built in Japan. According to this info, our car was built in Japan.

Is this true? Or do I still need to worry about our Rav?

By: Colby Kruse

Colby Kruse — Wed, 27 Jan 2010 18:47:23 +0000

I own a 2008 Camry. Since you don’t know what is causing the problem, can you let me know what action to take if the accelarator sticks?

By: atalie

atalie — Wed, 27 Jan 2010 18:09:33 +0000

My car is 2007 Toyota Camery LE,is it on the recall list?

By: Joann Wong

Joann Wong — Wed, 27 Jan 2010 16:18:15 +0000

I have 1 year left on a 3 year lease on a Camry that is on both recall lists.
Any way to get out of the lease?
I do not want to lease a car that is not safe.
Has the company expressed any comments on customers wanting out of their leases or have potential law suits of problems arising?